Terms & Conditions
This website is owned and operated by Mesop Australia Pty Ltd ACN 117 868 747 (‘Mesop’). The following Terms & Conditions govern your access, purchase of products & use of all content & functionalities available on the Mesop website (the “Site”), related domain names & micro-sites accessed through the URL www.mesop.com & any other website or micro-site of the Company. By using the Site you agree to accept & consent to these Terms & Conditions. Please note that Mesop reserves the right to modify, alter or update these Terms & Conditions at any time without notice.
You must provide user profile information that is accurate & current when registering. It is solely your responsibility to keep your user profile information confidential. You release & indemnify Mesop Pty Ltd in relation to any liability arising out of the unauthorised use of your username & password. You have the right to delete your personal information at any time. Any previously posted or shared content will remain Mesop’s property when your user information is deleted. If you wish to delete your account please email email@example.com. Mesop can at any time delete or block your user information &/or account, for any reason, with or without prior notice or explanation & without liability.
DELIVERY OF PRODUCTS
RETURNS & EXCHANGES
BLACK FRIDAY / CYBER MONDAY SALES: There are strictly no returns accepted for items purchased during the Black Friday / Cyber Monday Sale period which extends from 27th November to 8th December 2019.
We will gladly accept exchange or refund the garment if it is unworn with original tags intact and in resalable condition. Any stains including makeup on the garment will incur a dry-cleaning fee that will be taken out of the refunded amount. Exchanges will be honoured any time within 21 days of receipt of your purchase, provided we have the item in stock.
NOTE: Refunds can only be processed once a week (Friday) by Accounts at Head Office. Unfortunately, we can not exchange one garment for a new style altogether due to our inventory system. In this case, you would have to complete a new order altogether.
Please address your returns or exchanges to:
MESOP ONLINE RETURNS CENTRE
628 - 632 Smith Street
PRICES & DESCRIPTIONS
We strive to give you as much information on each garment as possible, including garment descriptions, material information and an array photographs with different angles & close-ups. All prices are correct at the time of publishing & we reserve the right to change the prices without notice.